Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Not a good way to spend a Saturday, Our Kenmore Elite will

 

Customer Question

Not a good way to spend a Saturday,

Our Kenmore Elite will not start or latch.
The lites blink and so does the add a dish lite

 

Optional Information:
Brand: Kenmore
Type of Appliance: Dishwasher

Already Tried:
Tried multiple times to reset ops via switches lights still blink and will not latch

Submitted: 390 days and 6 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
Picture
Expert:  APPLIANCE GURU-John replied390 days and 6 hours ago.

Hi, thank you for using this service. I will be assisting you with your question today. Could you please give me the model number off of the unit? Should be located inside the door.

Customer replied390 days and 6 hours ago.

Model 665

 

Picture
Expert:  APPLIANCE GURU-John replied390 days and 6 hours ago.

Ok there is more to the model number, this is the first 3 numbers. You have a bad door latch. If I can get the full model number I can give you the part number you need and how to replace it.

Customer replied390 days and 6 hours ago.

Also removed power from the unit. Did not reset the panel

 

Full Model Number 665.13964K014

Picture
Expert:  APPLIANCE GURU-John replied390 days and 5 hours ago.

The part number you will need is W10380262. CLICK HERE To replace open the door and remove the 4 screws from the control panel then close the door and pull the control panel down from the top to get to the latch.

Picture
Expert:  APPLIANCE GURU-John replied390 days and 5 hours ago.

This a link to another place to get it but there out of stock at this time but shows a good picture of the latch. CLICK HERE

Accepted Answer

Picture
Expert:  APPLIANCE GURU-John replied390 days and 5 hours ago.

Sorry the first link I sent did not go through. I will try it again, CLICK HERE

Expert TypeBusiness owner
Category: Appliance
Pos. Feedback: 95.3 %
Accepts: 580
Answered: 4/28/2012

Experience: 20 YEARS EXPERIANCE IN HOME APPLIANCE REPAIR.

Ask this Expert a Question >
Customer replied385 days and 11 hours ago.

Got the latch replaced without difficulty. We are now back in business hoping this latch works alot longer than the original.

 

Thanks for the help.

Picture
Expert:  APPLIANCE GURU-John replied385 days and 2 hours ago.

Your welcome, and thank you for using Just Answer.

 
Tweet

8 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
maytag-refrigerator/freezer (bottom) -just-stopped-working-model-mfd2561 5/22/2013
my thermador pro pg486gebs burner blue indicator light stays 5/22/2013
kitchenaid model kebs207dwh8 dual oven trips the thermal fuse 5/21/2013
Kenmore 800 washer does not spin, agitate or drain. 5/21/2013
i need the plastic part at the top inside of the refrigerator 5/20/2013
i have a samsung dmt 400rhs thats giving a low level water 5/20/2013
kenmore front load washer model 110.46472501 will not agitate 5/20/2013
Appliance Doc, looked at a Frigidaire dishwasher the other 5/20/2013
we have a Ge monogram built in 2006, ZIS480D, model number 5/20/2013
I have a frigidaire gallery stove. The lock light is displayed 5/20/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
210 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan