I was using my microwave to heat a plastic container of water when all of a sudden it started making an electrical buzzing noise and smoking. I immediately shut it off. After a couiple of days everything seems to work fine, except when I turn it on, it almost immediately starts to smoke again.It is a 13x18x24-inch (external) 1250-watt (High Power) counter-top unit, Model No. NN-8954WFR, manufactured in 2005. I have two questions:1. Can it be easily/economically repaired, and2. If it can, can you give me the location of a repair facility I can take it to, or an on- site repair service I can call. I live in the NW corner of Anaheim, CA, ZIP 92804. Thank you.
Type of Appliance: Other
Hello, and thank you for using this service. I'll be helping you with your problem today.If you're getting smoking and buzzing, that most likely means that your transformer is starting to short out. This is commonly known for causing a lot of electrical smoke and buzzing when it starts to fail. It's not a cheap part either at about $100-150 normally. Depending on the cost of your original microwave, it may just be better to replace the microwave because with labor and trip it will be close to $225-275 to have the microwave repaired. The part number for the transformer you'd need is 16QBP1993 just for reference. It appears as though the part is no longer made, so my guess would be that this is either a really old oven, or it's not that expensive so they stopped making the part since it didn't make sense to continue to make it.
You said the transformer is no longer manufactured, but is it still available? Also, I could probably repair the microwave myself.
I have no idea if someone has it in their left over stock, that could be a real hunt, but out of the 3 part stores that I know carry Panasonic parts, they do not show any in stock.
7+ years being an appliance technician with factory training