How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

on my gas stove, water overflowed and wont light now? All

Resolved Question:

on my gas stove, water overflowed and won't light now? All 4 burners, but gas goes on a clicks? Did i ruin it or does it need to dry out- happened Saturday night
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

can you get us the full model # ? look in the bottom drawer if it has one.
Customer: replied 2 years ago.
It does but I am not home. I will have to give it to you later. 1 year old. Thanks
Expert:  Bryan replied 2 years ago.
sure no problem , when you get it just reply.
Customer: replied 2 years ago.

Frigidaire gallery

 

Model FGGS3045KFA

 

serial NFO1622249

Expert:  Bryan replied 2 years ago.
okay great, how much water spilled on this ? where did it spill ( back or front) do you see the spark on the burner ?
Customer: replied 2 years ago.
quite a bit of water- it drained somewhere? there is a spark and clicking noise
Expert:  Bryan replied 2 years ago.
okay, in most cases like this these do need to dry out and once their dry it will work correctly again. most like the water went down under the top where the wiring is. once the wires get wet or the spark module it has to dry out or they arc and don't reach the burner. try putting the oven on and if it lights let it run for a while to help dry it out, it makes it faster. usually this will return to normal overnight, you don't have to leave the oven on overnight just for an hour or two. if that doesn't work let me know and we'll see what else we can check. thanks , Bryan
Customer: replied 2 years ago.
ok, Bryan I will check with you tomorrow. This happened Saturday night.
Expert:  Bryan replied 2 years ago.
okay , if that works you can press accept then , if not reply and we'll try some other things. usually if you spilled a lot like you said theres probably a lot of water under the cook top. let me know thanks, Bryan
Customer: replied 2 years ago.
will let you know tomorrow, if that works! Thanks
Expert:  Bryan replied 2 years ago.
your welcome, thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
still not working :(
Expert:  Bryan replied 2 years ago.
okay, well you will need to open the top and check the wiring on this. this can be a pain though you have sealed burners on the top so they need to be loosened. the problem is the screws sometimes will strip. you need to remove the screws marked # XXXXX on this diagram and the release the clips holding the top down. the spark module is also under the top # XXXXX on this diagram.
Customer: replied 2 years ago.
ok will have my husband try this and let u know if that works. thx

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances