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Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a glass top range mod num. KESC307HWW8 and am getting

Customer Question

I have a glass top range mod num. KESC307HWW8 and am getting an F5 E7 display which in turn has locked the oven door. I checked and reset the breaker and the power cord seems to be plugged in. I'm at a loss.
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

give me a few minutes to pull up your tech sheets. I'll be back shortly, thanks Bryan
Customer: replied 4 years ago.
Bryan, I'm a little confused. I checked my email and you stated that you need more info but I can't find what info you need
Expert:  Bryan replied 4 years ago.

F5 E7 Clean unlatch. Door unlocked but will not unlatch. Check door switch, latch switch, and

rod mechanism

 

check the door latch rod and make sure its not jammed up. pull the range out and unplug it. remove the back panel and check the rod and switch assembly. # XXXXX on this diagram.

if the rods ok then replace the latch assembly, theres a link below to order it .

 

latch/lock click here

 

thanks and best wishes, Bryan

Customer: replied 4 years ago.
please give me a few minutes to try your suggestions. Back shortly
Expert:  Bryan replied 4 years ago.
sure no problem.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
I think this fix is out of my field of expertise. I need to get a tech to my house. Thanks for the help.
Expert:  Bryan replied 4 years ago.
your very welcome. have a great week ! thanks and best wishes, Bryan