We have a 20 yr old mid-sized Washing Machine that has been repaired twice in its' lifetime and given us great service.However, today while washing a load of shirts, at the end of the cycle the shirts had a black substance on them which did not come from the clothes. We have rinsed, washed, removed and cleaned agitator, rinsed the machine several times but still the black, sticky (not greasy) volcanic sand-like material keeps appearing on the clothes and around the perimeter of the bowl base.Are we looking at the remains of some machine part that has disintegrated, or could it be grime that has built up and has finally loosened?Any suggestions as to our next course of actions would be appreciated.Regards,Jim BravingtonAdelaide, S.A.
Make: Fisher & Paykel
Full hot cycles with no clothes in washer to flush system, removing and cleaning agitator and removing any material visible.
hello. if you are sure its not grease ? then you may be looking at a fabric softener or detergerent build up..fill the tub with just hot water and add a couple cups of dw detergent to clean out both tubs ..if after you have done that you still get the residue then you may need the seals replaced
I think you may be right with the fabric softener and detergent build up, however I have a question.
Sorry, hit the wrong key! The question is, What is dw detergent?
Dishwasher detergent ...it is more powerful than washer powder ..it eats away at the build up
Do we just run a cycle, or leave it sit and soak for a while?
fill it up with hot water ,let it soak for a hour ,then turn it on and let it run thru
17 yrs experience 15 in home,gas license , refrigeration expert