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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11972
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Kenken the more Elite Oasis washer I have remohanksved

Customer Question

I have a Kenken the more Elite Oasis washer I have remohanksved everything up until the basket
I removed a sock and now when I put it all back I am not able to put the bolt back in fully it is spinning around dont believe I have missed a piece, but is there a picture of everything I need to put this back together.. T
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

can you get us the full model #?
Customer: replied 2 years ago.
hang on Bryan
Expert:  Bryan replied 2 years ago.
sure no problem.
Customer: replied 2 years ago.
110. 27062600 Kenmore Elite Oasis
Expert:  Bryan replied 2 years ago.

okay heres a link to the diagrams.

 

diagrams I cant tell you what you missed but I hope the diagrams do.let me know, thanks Bryan

Customer: replied 2 years ago.
Thanks that is everything I have done doesnt look like I have missed anything
Expert:  Bryan replied 2 years ago.
okay is the bolt stripped or the threads it goes into ?
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11972
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

nope it seems as if the screw is almost too short now it is not threading through

Expert:  Bryan replied 2 years ago.
part # 2 on the diagram correct ?

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Customer: replied 2 years ago.
No that is not the bolt that is in my washer!! Mine is flat on the bottom and the washer is rubber but much much thinner.. I had my washer repaired by a sears tech once before so I dont know if he chaned it or not. wonder if it ever was really attached correctly
Expert:  Bryan replied 2 years ago.
according to what I see on the parts list your bolt should look like that one. is that the bolt your talking about? what I mean is its # 2 on the diagrams correct ?
Customer: replied 2 years ago.

Yes I understand but the one in my washer was a threaded bolt with a thinnner rubber washer.

 

It doesent even have the extra solid part of the bolt the threaded part is only 1" long

Expert:  Bryan replied 2 years ago.
yeah it sounds like someone changed that for some reason. I would order the bolt and try replacing it. heres a link. http://www.repairclinic.com/PartDetail/Screw/W10076270/1202694?replacedManufacturerPartNumber=W10003790

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