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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience:  15 yrs. experience as a certified appliance technician.
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My dishwasher stopped working and a clean button continues

Customer Question

My dishwasher stopped working and a clean button continues to flash. I cannot find my manual. Model # XXXXX
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

how many times does the clean button flash? can you count the blinks ?
Customer: replied 2 years ago.
7 times
Expert:  Bryan replied 2 years ago.
try this, To reset, press "Heated dry, high temp wash, heated dry, high temp wash, heated dry, high temp wash" All the lights will flash at which point you can press cancel to reset the board, let me know if the board resets.
Customer: replied 2 years ago.
The board reset. I am putting it on a normal wash to see if it will work.
Expert:  Bryan replied 2 years ago.
okay great. let me know. it should be fine the board just scrambled. thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 6 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Still not working. It filled with water then the water drains and it does nothing.
Expert:  Bryan replied 2 years ago.
does it start to wash at all? do you hear the water sloshing before it stops and drains?
Customer: replied 2 years ago.
no.
Expert:  Bryan replied 2 years ago.
okay this means one of two things. your heater has failed or the main control board is bad, do you have a volt meter and know how to check continuity?
Customer: replied 2 years ago.
no. I am going to call a repair man. thank you for your help. I will accept your answers and pay you for your time. Thank you.
Expert:  Bryan replied 2 years ago.
your very welcome, thank you and best wishes, Bryan

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