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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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i have a Whirlpool Duet Sport WED8500SRO that powers off after

Resolved Question:

i have a Whirlpool Duet Sport WED8500SRO that powers off after a few minutes and then the lights will come back on, on there own. the time remaining does not go down even if it makes it 8 minutes and the heater is on. it is electric.
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

when you say it powers off is that after the drum is turning and it starts to heat? what happens if you try to restart this yourself right way ? are you able to ?

Customer: replied 4 years ago.

yes

nothing

after about 15 seconds but then it shuts off after a minute the the lights come back on

now it is just powering off and on very rapidly and then slow and then turns off all the lights

Expert:  Bryan replied 4 years ago.
does the motor seem labored as it starts ?
Customer: replied 4 years ago.
does not seem to be
Expert:  Bryan replied 4 years ago.
okay then the main control board has to be overheating and shutting down. once it cools it comes back on.you will need to order and replace it. heres a link to the part. http://www.repairclinic.com/PartDetail/Main-Control-Board/W10111606/1203139?modelNumber=WED8500SR0
Bryan and 3 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
now the motor does not restart until you hit the start button. is there someway i can check it
Expert:  Bryan replied 4 years ago.
unfortunately theres no way to check the board itself its electronic. is it running correctly now or does it still shut off?
Customer: replied 4 years ago.
still shuts off, but its like all the lights flicker on and off and beeps at the same time
Expert:  Bryan replied 4 years ago.
okay the control board is bad. you may want to check the wiring between the control board and the user interface before ordering the board to make sure theres no loose connection between them. check the harnesses. if all is good there replace the board.