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Experience:  7+ years being an appliance technician with factory training.
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Our LG refrigerator model is GS93W65CEF. The 1) REF temp

Resolved Question:

Our LG refrigerator model is GS93W65CEF.

The
1) REF temp light

and the
2)ice cubes light
3)water light
4)cracked ice light

sometimes shut off and their respective functions cannot be selected.
If the refrigerator is unplugged from the power outlet and then reconnected again
the lights come back ok, but after some hours they shut off again.

Thanks
Eduardo Pestana XXX@XXXXXX.XXX
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

So are you saying the dispenser stops functioning sometimes? Is there any sign of life on the dispenser when then happens?

Customer: replied 2 years ago.
you can dispense water, but it is not possible to select crushed ice or cubes. It is also not possible to adjust the REF. temperature.
Also "power freeze" option light is off and unanvailable
Expert:  Tyler Z. replied 2 years ago.
ok so then that isn't a problem with the main control board, that is a problem with the dispenser control board for one reason or another. You can try to unplug the refrigerator for 60 seconds to see if the electronics will reset. If not, then you'll need to order and replace the dispenser display control board in order to fix the issue.

Customer: replied 2 years ago.
last time it happened I only unplugged the refrigerator for a few seconds. It happened again in like four hours.

To be sure hast it to be unplugged more than a minute?
Expert:  Tyler Z. replied 2 years ago.
it doesn't usually need to be unplugged for more than a few seconds, but it's best to give it 60 seconds just to make sure that it has time to clear the memory and drain the residual power in the board.

Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 58221
Experience: 7+ years being an appliance technician with factory training.
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