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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 76781
Experience:  9+ years being an appliance technician with factory training.
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Hi, We have a GE TrueTemp Gas Range model JGBP90MEH1BC. Last

Resolved Question:

Hi, We have a GE TrueTemp Gas Range model JGBP90MEH1BC. Last night we attempted to use the oven and found that after entering bake-350-start, the keypad displayed 100 initally, and the oven did not heat up. After several attempts, we gave up. I later tried entering broil-hi-start, and found that the broiler did work.

Do I need to call for service? Is there anything I can do on my own to correct this problem? Thanks!
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

It sounds like your oven igniter below the floor inside your oven is just starting to fail and needs to be ordered and replaced. Oven igniters last about 6-8 years under normal use before they tend to start failing. They need to draw at least 3.2 amps or else they won't open the gas valve correctly and it will either crack the valve open, or open and shut the valve several times when it should just be holding open. It doesn't matter if the igniter is glowing or not; just because it glows doesn't mean the igniter is drawing enough power to open the safety valve. The igniter is only about a $50 part and you can replace it yourself if you want to remove the racks inside the oven and then remove the floor to access it. Otherwise it will cost about $150-175 to call someone and replace it for you.
Customer: replied 4 years ago.

Can you tell me how would I order a part, or how I will know what to look for after opening the oven floor?


Expert:  Tyler Z. replied 4 years ago.
Sure. You can order the part in the link below for your model.


And once you remove the floor the igniter will be mounted to the side of the burner near the back of the oven.
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