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Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..
Which button are you holding down for 3 seconds?
Will it let you turn off the machine on the power button?
No, none of the other controls do anything. Completely locked out. Control buttom does not work either.
Your user interface is broken, you have a shorted key in the pad somewhere, you will need to replace it with part number(NNN) NNN-NNNN You can order the parts you need from the following places, http://www.apwagner.com/, http://www.repairclinic.com/, http://www.searspartsdirect.com/, or http://www.partstore.com/, all of these places offer easy returns and reasonable prices for their items.
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I cannot know everything since I am not there with you to see all the conditions that the appliance we are talking about,
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