How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bob L Your Appl Pal Your Own Question

Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7411
Experience:  23 Years Major Appliance Repair
14958677
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

My Whirlpool Cabrio dryer is not moving from the sensing light

Customer Question

My Whirlpool Cabrio dryer is not moving from the sensing light to actual operation.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
Hello and thank you for using this service.

So the dryer starts and then just stays on sensing, just so I know what is actually happening. Also do you have the model off the machine


Please click Accept and a smiley face as to how I assisted you today and bonuses are appreciated. Thanks
Customer: replied 2 years ago.
The dryer lights turn on - the dryer does not actually start operation - and the light stays on sensing in addition to the settings I program in. MOD: WED6600VWD SER: MY3118366 TYPE: DSSL-ELE-2406026-ELDU
Customer: replied 2 years ago.
How do I get the dryer to function? It is not working - tumbling or heating.
Customer: replied 2 years ago.
Relist: Other.
No answer
Customer: replied 2 years ago.
Relist: Other.
No answer
Expert:  Bob L Your Appl Pal replied 2 years ago.
Welcome to Just Answer ..If it seems to be taking a while..This only means I'm reviewing a solution to your problem..First off you would need to test the thermal fuse #7 with a meter..Remove the back cover..Locate the fuse..Remove both wires to the fuse..Then test with a simply test meter for countinuity..Normally when the unit has power and will not tumble or heat..Then the thermal fuse is faulty...First test the fuse as described..Thanks Bob

graphic
Customer: replied 2 years ago.
This is my son's house and I have no idea where his tools are. And, if the fuse needs replacing, I need to hit the appliance parts store, correct? In other words, I need a repairman, wouldn't you say?
Expert:  Bob L Your Appl Pal replied 2 years ago.
You can also replace the fuse as it is a inexpensive part..That is if you do not have a multi test meter..You can also order the part online..CLICK HERE TO ORDER PART The replacement is a simple job..Unplug the dryer..Remove the back cover..Replace the fuse...The correct way would be to first test the fuse.This fuse can also be purchased at any Appliance shop..As it is a common part..Thanks BobRe-lock
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7411
Experience: 23 Years Major Appliance Repair
Bob L Your Appl Pal and 3 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Bob, hope this message gets to you. I removed the back panel on the cabrio dryer and everything is covered by two major metal panels. Do you have access to the schematics for this particular dryer? Nothing looks anything like the schematic you sent me and I hate to go blundering and wonder if I would recognize the fuse if I saw it. Last time I worked on a dryer I replaced the heating element and this technology is totally different - much more complicated. Hope you can help.
Expert:  Bob L Your Appl Pal replied 2 years ago.
Here is a diagram of the back panel #7...Also the thermal fuse..All according to the model number you posted..

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Expert:  Bob L Your Appl Pal replied 2 years ago.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Customer: replied 2 years ago.
That schematic is not correct. I opened the panel and found a troubleshooting booklet and was able to locate the thermal fuse and will attempt to replace it (I can't find an ohmmeter here - it's not my house). Guess if it works, you're a genius!! If not, I'll call a repairman. Thanks for trying to help. I put an extra $10 on the $30 fee so I'm calling it even. Let me know if you're unhappy with that, but wherever you get your schematics - don't use that source any more.
Expert:  Bob L Your Appl Pal replied 2 years ago.
Here is a pdf of the tech sheet you found inside..Alittle bit easyier to read..CLICK HERE

Once opened close out the advertisements..Then begin the download..If the fuse is ok..You can trouble shoot from the tech sheet..Next thing to look at is the door switch..And thanks for the bonus..If you run into any more problems let me know..Thanks Bob.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
7270 Satisfied Customers
23 Years Major Appliance Repair