OK, Bryan--Is this one free? I'm not sure how the program works. Anyway, if it's not free, please don't answer. I had the only LG approved repair service in Fort Worth, TX out last week. He did not change out the part you suggested; he defrosted the ice build up in the freezer and said it was an air circulation problem. And charged me $185. Well, the frost is once again building up on the back wall of the freezer and moisture is once again forming in the refrigerator. I'm supposed to have a 30-day warranty on their work and will call this afternoon. But--I did not keep the solution that you sent me about the defrost coil (?) or something, with a picture of same. Can you send me that same picture again? That has to be the problem. My husband is almost 80 years old and not in good health, and while I can do a lot of things, fixing a freezer is not one of them! But if there is another charge for this, please do not answer!Thanks very much.
Optional Information: Make: lg French door refrigerator serial 909KRFN00155 Model: LFC25770TT/05 Already Tried: See e-mail.
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