Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name isXXXXX am eager to help you solve your appliance problems.
Does water dispense out the door? If you open the freezer door, of the left wall in front of the icemaker is a white flap with a hole in it, push the flap in holding your hand above the hole and not obstructing the hole, on the right wall you will see a red light, does it stay on with the flap held in?
water does dispense. Red light stays on a solid
Solid, not flashing.
If you reach into the icemaker itself do you feel ice or water or is it empty?
It's empty and I've used a hair dryer to remove some stuck ice cubes that i thought were blocking the rotation of the toothed white plastic bar.
Was the toothed bar jammed against the ice and how long ago did you remove the ice and has the toothed bar moved since then.
Yes, it was jammed (and an ice cube would come flying out of the metal trough, but i've done this over the course of a few days now. Sometimes the bar moves a quarter turn, but i think that's it.
You have a defective icemaker. When it jammed it damaged the icemaker.
Okay. now what?
Let me look up an icemaker for you, be right back.
This is the part # XXXXX a new icemaker module kit(NNN) NNN-NNNN you may purchase is here http://www.repairclinic.com/PartDetail/Control-Module/8201515/961550 or from a local supplier
You may send additional questions directly to me.
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