How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My direct drive whirlpool washer spins but wont agitate. The

Resolved Question:

My direct drive whirlpool washer spins but won't agitate. The coupling looks ok. The motor hums when agitate cycle is on
Submitted: 4 years ago.
Category: Appliance
Expert:  John replied 4 years ago.

Hi Im John I will help you with the washer problem.

Disconnect the motor from the transmission and see if you can turn the transmission shaft both directions please.

Customer: replied 4 years ago.
Did that. It turns both directions. Ccw operates spin. Cw free wheels
Expert:  John replied 4 years ago.

If it turns both directions and the motor hums the problem is the motor .

Send me the model number I will get the part number for the motor .

Customer: replied 4 years ago.
Ou do realize that the motor works on spin cycle
Expert:  John replied 4 years ago.
Yrs I do the motor reverses for the wash cycle and its that winding in the motor thats burnt out.
John and 3 other Appliance Specialists are ready to help you

Related Appliance Questions