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do you hear the motor running when its in agitate ? is it just the agitator thats not moving ?
Item #1195917 (OEM Part)
Washing machine agitator drive bell. Connects transmission drive shaft to the agitator base.
Manufacturer Number WH49X10042, pull the agitator of the shaft and you will see this, this connects the agitator to the transmission shaft, these strip causing the machine not to agitate, heres a link to the part. link just click the blue link. thanks and best wishes , Bryan