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The model is WED8300SWO (or 0)
F-01 flashes when there is a primary control failure. Replace the machine control.
Here is a link to the control.
I finally got the machine control panel and replaced it, but it still is not working. I did a diagnostic again and it gives me a 03 code, with the number three "3" reversed. Suggestions?
I am an authorized whirlpool service tech and I can assist you today. What is the error code you are getting on the machine now?
I did a diagnostic again and it gives me a 03 code, with the number three "3" reversed. Suggestions?
He actually was thinking the central control unit was the part that you need replaced. I am afraid he was wrong and am very sorry for the error.
The f-01 error for this machine is for a miscommunication to the user interface or otherwise known a the main control. Or the user control. The board that you should have change is the user interface board part number(###) ###-####and will cost about $200. It to can be ordered at either www.searspartsdirect.com or www.marcone.com or www.repairclinic.com.
A lot of techs use repairclinic because you can send the part back if used and installed and did not fix problem.
I would order the interface and install that to fix the problem. This is the main board in the front top of the machine.
Besides the f1 error code, what was this machine doing or not doing for you? Please let me know if there was anything else wrong with the machine before or during it gave you the f1 error code. Like if the dryer was drying as quickly any more. Or if it wasn't heating at all.
I would replace the user interface and that will fix the f1 error. But there could still be other issues with your machine.
I am disappointed that the first tech sent me in the totally wrong direction. Will the repair clinic take back the incorrect part that the first Tech sent me a link for to purchase?
They will if you have purchased it from them.
It is unfortunate that the first tech gave you the wrong info. I apologize on the websites behalf. I am sure it was not his intention to give you the wrong info.
You can try returning it to sears if that is where you purchased the part from and see what they say. If they do great. If not, I might think twice about spending over $400 to fix this machine. And especially of it is over five years old. I might just sink the money I would have spent on the repairs towards a new machine. You can get a new one for about $600. But if you would like to order the computer interface and replace it to fix this machine I would get it from repairclinic.
To answer your previous question about if I was sure about the diagnosis, yes. I am absolutely sure. I have seen this problem many times over. And I am wondering how you put the machine into a diagnostic check mode of you didn't have the tech sheet behind the bottom access panel?
If you do have that tech sheet it will show you not only how to put the machine into diagnostic check mode but more importantly it will show an error code check mode. And in that mode it will bring up all the stored error codes on the computer for the last several times. And that is most important with these kinds of machines. Not the actual diagnostic check cycle. And on that sheet you will see the f1 error code for an EPROM error. Which will tell you the communication to the user interface is at fault. It will tell you to check the wiring connector for any loose wires and the front panel for any stuck control or buttons. And if there are no stuck buttons or loose connections they recommend you replace the user interface.
But even after replacing the interface, if you had any other error codes or problems with this machine, the interface may not fix them as well. That is why I asked if there were any other issues. And in fact, there could be another problem that caused the interface to go bad in the first place.
So please before you think about replacing the interface, please email me back and tell me if there were any other error codes stored in the machine computer or if you had any other problems.
I hope to have helped you or tried to help you with your questions and needs. And we hope to help you again in the future. Thanks.
I replaced both boards and I am still getting an 0E error.
I appreciate your help.
Thank you for your patience with this as well.
I will call my resources at whirlpool tomorrow for you and see if there is anything that we are missing. maybe there is a product update that i don't know about for this machine. you never know.i will email you back here if i find any other info out. and you can always email me back here as well.and i will help you more.