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Hi my name isXXXXX can help you with your issue.
You can do one of 2 things either loop a thin metal rod around the heater and make it long enough to hang down into the drain, so it keeps it from freezing up.
Or you could ben the heater down close to the drain hole to keep it from freezing up.
The heater is attached to the underside of the coil.
It's a black heating element.
I only fix the fridge b/c a repairman showed me what to do. There is a heater in the freezer section?
Yes that is what defrosts the coil
If you can see the picture it is item number 4
cannot see pic
I find that bending the heater down closer to the drain hole works the best and that is what I do, once the drain is thawed and flushed it will not freeze up again
Can't see the pic?
I will try that next time it freezes up. Will not do it now -- bad weather and possible power outage coming.
Ok very good thank you, XXXXX XXXXX anything else?