How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tim Alan Your Own Question
Tim Alan
Tim Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1256
Experience:  Amana, A&E (Whirlpool) ,and Maytag factory service
51145682
Type Your Appliance Question Here...
Tim Alan is online now
A new question is answered every 9 seconds

Where is the best place to order the part from?

This answer was rated:

Where is the best place to order the part from?
Sears parts direct, partselect, appliance parts pros, appliance zone, these are all good sources and you can also type in appliance parts in your browser and shop around for the best prices and to find your local appliance parts stores.
this is from sears parts website there are 3 different colors of control panel

Control panel

PART NUMBER:(NNN) NNN-NNNN/p>

Substitution:(NNN) NNN-NNNNLearn why

$96.85

In stock

Qty: Add to cart
View important details

1A
on diagram

Control panel

PART NUMBER:(NNN) NNN-NNNN/p>

Substitution:(NNN) NNN-NNNNLearn why

$142.64

In stock

Qty: Add to cart
View important details

1B
on diagram

Control panel

PART NUMBER:(NNN) NNN-NNNN/p>

Substitution:(NNN) NNN-NNNNLearn why

$140.99

In stock

Customer: replied 4 years ago.
How do you clean the ribbon? How do you take apart the control panel and reassemble it when you receive the new one
Ok please don't go back and forth between the 2 questions.
Just a damp cloth for cleaning the ribbon. What is the color of the control panel? Unplug the unit and remove the screws on the inside portion of the door panel, open the door and look inside, all those screws come out. Once you have those removed the control panel comes right off and the rest is easy. There is a plastic cover over the mother board and that pops off look for the markings and slide a flat screw driver down to release the tabs, remove the ribbon from the connector on the board. Once you get it open you will see it's not hard to do at all.
Customer: replied 4 years ago.

We have done all of that, it appears the control board is a beige color and the control panel is black. How do you remove the ribbon off of the control panel? I don't want to force it. Can we test if cleaning the ribbon rectified the problem?

You do not remove the ribbon off of the control panel. You remove the ribbon from the mother board not the control panel. There is a plastic cover over the mother board, take that off first and you will see the connector that the ribbon goes into. The connector will have tabs on either side that you slide up with your fingers and the ribbon come right out. Once you clean it put it back together and turn the power back on and press the buttons, that is the only way to test it.
Tim Alan and other Appliance Specialists are ready to help you
Control panel

PART NUMBER:(NNN) NNN-NNNNthis should be the color for the black control panel, of the sources i listed before they have the bes price.

Tim Alan and other Appliance Specialists are ready to help you

Related Appliance Questions