Hi, my name is XXXXX. X am eager to help you solve your appliance problems. You hear the water drain at the end of the pre wash and then it does not fill back up?
there is water for the prewash which drains but does not refill.
are we still connected
Yes we are.
either a defective fill valve, it is getting hot during the initial fill and will not open up or a defective control board relay.
You may send additional questions directly to me.
If I have answered your question satisfactorily - please press the "ACCEPT" button, as this is the only way we receive pay for our knowledge and time. Bonuses are GREATLY appreciated as well as feedback.
how can i check to see if one of these is the problem
Use a volt/ohm meter to check the water valve after the first fill and during the second fill.
Have you checked the water valve?
I have already replied to your inquiry. Your answer did not solve the problem, that is why I have not pressed the "accept" button to pay for your help.
Have a good day