How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73413
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

washer is stuck in pump out mode. Even after unplugging it

Resolved Question:

washer is stuck in pump out mode. Even after unplugging it and reconnecting. Will not do anything else
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

What do you mean "is stuck in pump out mode"? And is this a washer or a dishwasher?

Customer: replied 4 years ago.

This is a washing machine. Seems like it won't go into spin cycle and the pump is running


Expert:  Tyler Z. replied 4 years ago.
OK is the water pumping out all the water or not? Is the unit still washing like normal?

Customer: replied 4 years ago.
It's pumped out and the pump keeps running but want go into spin mode. Tried unpluging it but all it wants to do is pump
Expert:  Tyler Z. replied 4 years ago.
I see, well that isn't good. If it's draining out all the time that's a bad control board. You'll need to order and replace the main control board to fix the issue. This is the part under the button in the back right corner on top of your washer.

Tyler Z. and 2 other Appliance Specialists are ready to help you

Related Appliance Questions