I see you are not having a good time with this machine
Is the unit dead now?
Hi, Also before I thried all above I cleared out a couple of bobby pins from pump by taking bowl out etc. I have to do that every 6 months as I have 3 girls wholeave these in pockets in wash. No real problems detected. Just pump wouldn't complete job?
It popped and went dead?
Shouldn't be dead now, i took the pump out again and used a hair dryer for a few minutes. I also took the metal plate of the bottom of the machine so I didn't have to twist the hose 90 degrees. I reseated the hose, replaced the metal plate, replaced the pump etc. Stood the machine upright and more water poured out over ht epump so I didn't try to start it. Why is it leaking and why is the pump not pumping in the first place, very frustrating
It may not come back on at all, if water went over the pump there is a good chance it blew the transistor on the motor controller. You can see, but if it does not light up at all once you connect the pump the motor controller is going to be shot. Now as far as why it leaked in the first place, there is a rubber gasket on he pump that can get twisted when turning it back in place...this happens. Lastly the reason why it was not pumping all the way out is there may be something in the diverter valve or the diverter valve is not working, that is very common. That is the Y shaped gray piece that one of the pump hoses attached to.
They now have a fuse in line with the pump for just that reason
Can you tell me wher the diverter valve is? I see the hose coming from the botton of the machine as explained earlier, that hose just goes to the back of the machine and up the back. How do I stop it from leaking? Can I save the motor controller?
No once the motor controller blows it is junk. Did you hear a sharp pop and then it all went dead?
Is the pump dried out?
diverter valve can you see the image?
I looked for and could not find a gasket on the pump. So it appears I need a new controller, is the pump and controller one part? is ther a separate gasket? how can I be sure I don't stuff up a new controller when installing it?
No the pump comes with the black gasket on it and runs about $110 and the motor controller runs $200 or so
I can't see any image, where am I looking?
There is something wrong with the chat images.....
Does the unit turn on at all with the pump plugged in?
Haven't rried it since the thing leaked the second time. I haven't since been back with the dryer etc before trying it
You have to have the pump plugged in or the unit will not turn on
Ok, here is a link so you can see what the diverter valve looks like. There is a bolt holding the clamp in place and then there is just three pinch clamps for the hoses attached along with the two wires for the wax motor on it
Did you get that link
OK I got the link. It dosen't list the gw612? Anyway where am I to find the diverter on my machine?
Just look behind the pump its right there...there are three hoses to it
If you saw that pic that is what it looks like, you can;t miss that plastic shield around it
There is nothing like it on the bottom of my machine!
Yes there is here is the manual for your unit part #23 page #16
Not that link this one sorry
Can you click that long link
The diverter valve is there all of the fisher paykel units have them
So why can't I see one? At the bottom the is the pump assembly with the spindle and electrics to one side. Next to that is the hose the goes to the back. Apart from that there is just the bottom of the plastic bowl.
Do you see the long tube going straight up the side of the machine for recirculation water?
Is it OK to turn the machine on to its back, I don't like leaving it onand angle?
Yes it won;t hurt anything on an angle
Ok I will go look for the long tube, which side should it be on?
Have you seen the water come out the top side recirculating on the clothes?
You have a GW612 correct?
Yes did you get that manual link?
Can I double check model on machine?
They are all the same as far as this goes
Just plug the pump back in and see if it turns on.
OK this is getting very hard. I have water averywhere and can't put machine on back without undoing all supply hoses so I looked again and can't see any recirculating pipe. Is it at front back, left or right side?
It should be on the right side.....did you get the link to the manual so you can visually see it?
I see the manual, I have no such pipe
Is the pipe inside plastic bowl?
I have no idea what to tell you, that is the manual for the GW612 unit. The pipe is on the outside of the outer tub. Let's get back and see if it even works first. Is there still a bunch of water in it?
I now have machine on its back, I can't see any water in the machine. How can I repace pump without it leaking?
I can feel the rubber surface on top of pump seal, no sepaaret gasket?
That is the gasket...obviously I can not be there to see what you are seeing.
should I put a coat of vaseline on top of pump seal? As explained before you just put pump in and turn. I have done that twicw today and its leaked both times!
Yes you can put a little vaseline on it, the gasket may be bad
You can still see if it turns on without mounting the pump back in just plug the wires to the pump in and plug the machine in to see if the indicator light light up
OK sorry for delay. I reinserted pump, dried wires with hair dryer, put machine upright and plugged into power and it came on. light lit up, then last two of cycle stayed on I hope this means controller works?
Yes it should be working hopefully. What you need to do is check that manual I sent you locate the diverter valve. Take it off and look in it to make sure nothing is caught inside of it. If there is nothing in it you may need a new one anyways. The part number is XXXXX that manual I sent you for it and all the parts for your unit.
Thanks, XXXXX XXXXX confirm please if my machine has afuse to stop controller from blowing? Ols back on the deverter valve, it has three connections, what are the three? I will try to track it dow fromanother angle? I wish I could attache a photo?
it does not, if you buy a pump it comes with the new pump
I have to get going soon I know this took a long time, but I hope you can manage it from here. Please click accept if I assisted you otherwise I receive nothing thanks
Sorry for long time, bit confusing no being able to locate diverter here is a picture of the bottom of my machine from front, no diverter or recirculater pipe!
I don't know what to tell you that is your model and I have not seen a fisher paykel without one
Ok so what would the three connections go to /from for the diverter. Is it possible my machine doesn't have a diverter?
I would not know of any
call this number and have them look it up for you to double check 1300 650 585
That is fisher paykel parts department they can tell you 100%
thanks for your help, just prining chat so I can go over the divert problem
I got in contact with Fisher & Paykel customer care. gave them model GW and serial no RRN587932 and went through the parts. They agreed there was no diverter valve on my model. Anyway I ran the machine again this morning and it went through the wash and then stopped during rinse cycle and beeped, diagnosis mode I assume and had this code 00X00X0X where X= on. I took this as code 37, pumping problem. No deverte valve to test, drain hose pumps out OK most of time, maybe dodgy pump or dodgy motor controller? I turned machine off, left it for a while, restarted at Rinse cycle and all pumped, drained and spun well. It appears I have a intermittent problem which would point to motor controller? I can get one locally for $154, would you agree or would you replace pump?