Appliance Repair Questions? Ask a Technician for Answers ASAP
let me switch to Q and A
Are you here?
ok great. Who was the tech that you were dealing with?
i beleive it eric
ok, I do not know him. So this is getting stuck on wash forever at 33min
yes it tries to continue for about 3 sec then stops
OK give me one sec I am just finishing up with another person.
timer does not go past 33 mins
Ok does the unit spin if set
i tried to spin only it will not spin it stays on 12 mins
Yes you have a clutch solenoid issue, very common on this unit. This is a bit of a job to do and has been a huge problem on that machine
i cleaned the clutch and regreased the bearing does that help
It can, but the solenoid may be bad
If that does not engage or is burned out then the unit will stall and not continue nor spin
where is it at
Let me get you the diagram and show you
Do you have your model
I did not see it listed
Everything is slow tonight
Ok got your model up, early gen have you run it through diagnostics?
how do you do that
How about I give you the tech manual:)
Go to page 23 to get into diagnostic mode and do the quick spin test
Do the test and tell me what happens
i do not have manual
Did you get my link?
is it 16022506
did you get that link?
ok i have it what do you want to do
Go to page 23 in that manual it shows how to get your unit into diagnostic mode. Then on that same page it shows how to perform a quick spin test do you see that on page 23?
do i need to log here to do that
I dont understand
do you want to keep you on line while go do that, and is that a 505 or 506 on the blog
You can I will be around or come back whichever...that manual should get you going in the right direction the TL's are a nightmare and time intensive to get diagnosed properly.
Just remember I am not paid anythign unless you accept my answer, I am soory about the other tech's deal with you
who do i contact if it works
You can find me or come back to the question.
I have the wrench as a photo easy to remember
is that 505 or 606 on the applianceblog
I am not sure what you mean
onthe link for the manual
Can you not download that pdf link?
i dont know i can not make out th \e last three numbers
copy and paste that
ok thanks i will be getting back too you.