How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tyler Z. Your Own Question

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 57676
Experience:  7+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

What parts of dishwasher are damaged when wrong detergent is

Resolved Question:

What parts of dishwasher are damaged when wrong detergent is used?

What causes dishwashers to overheat? In instances wehre wrong detergent was used, can the main board be damaged?

What causes dishwasher not to automatically switch off?
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

If you use the wrong detergent, the water will overflow the drawer and cause an F1 error (which makes the unit automatically drain all the time). To correct the issue, pull the bottom drawer out. There are 2 square plastic push tabs on the right and left side of the drawer just behind the front panel. Pull the drawer forward and push in on these tabs. This will allow you to pull the drawer out a bit further so that you can get towels in the base pan behind the drawer.. Soak up all the water and leave the unit unplugged for 24 hours to let it dry out. Once it's dry, the F1 error will not return. If the F1 error does re-occur, then unfortunately you will need to replace the small filter board in the back left corner of the base pan under the plastic housing because that is what senses the water. Below is a link to a video that will show you how to remove the bottom drawer so that you can complete this repair.

CLICK HERE
Customer: replied 2 years ago.
On a test cycle when this happened, the dishwasher overheated? What caused it to overheat? Can the main board be damaged by overheating or was it damaged by the use of wrong detergent in the first place?
Expert:  Tyler Z. replied 2 years ago.
no, the control board can't be affected due to overheating from using the wrong detergent. If it's overheating, possibly your heater is bad? Or maybe the water dripped down and shorted out the wiring harness for the heater where it plugs into the filter board in the back left corner under the bottom drawer and plastic cover.

Customer: replied 2 years ago.
When I used the wrong detergent, there was shorting of power, burning smell, leaking and oversuds initially? Maybe the water dripped down and shorted out the wiring harness for the heater where it plugs into the filter board initially after all damaging the main board. Is this correct?
Expert:  Tyler Z. replied 2 years ago.
I really don't think that the main board was shorted, but yes it's possible that the filter board and the wiring harness was shorted and will need to be replaced.

The main board is located inside the front panel of the drawer and it doesn't short out often at all.

Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 57676
Experience: 7+ years being an appliance technician with factory training.
Tyler Z. and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.