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The inner glass broke on its own correct?
This can happen for various reasons, but if the unit was empty and it just broke while starting the self clean you had a defective piece of glass. The piece of glass had a manufacturing flaw in it and this does happen quite often actually.
This has nothing to do with anything on the oven or settings.
Is it the very inside piece?
If you have your model number off the unit I can get a breakdown to see how much the glass is for you and the right piece
I saw the serial number, but i see the model next to it..thanks
You want #3 correct
That is the smalller inside glass, just to make sure
Yes then there should be a "OO" at the end of that model,
The inner piece comes as two pieces, part number
that is the link to the part itself
That glass requires a complete door disassembly to put in, you may want to have someone do it unless you think you can
Don't worry about it that is the model, there is only one series for your model, which is great!
No problem, typically if the glass was manufactured incorrectly it will shatter within the first couple years.
Just vacuum it out the best you can and you can give that part number to a service company so they can have it with them before coming out.
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