How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Tech Larry Your Own Question

Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience:  Over 35 years of in home appliance repair and service
14308609
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

RA - RDE

Customer Question

Maytag washer model LAT8415AAE made a noise similar to a dry bearing when starting a laundry load. It washed a couple of more loads before quitting. The local repair shop diagnosed it as a bad motor. The motor was $420.00. I elected not to repair the 16 year old machine. I found a motor for 157.00 so I purchased it and installed it. Now the machine makes a humming noise when I try to start a cycle. What else could be wrong?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 2 years ago.
Hello I'm Larry and will use all my training and knowledge to help you so please bear with me ,, thanks

the drum bearing are froze from water leaking on them, the washer will have to be torn down and the seals and bearing has to be replaced, this will cost about $300 for parts and labor and to do this you will have to call in a servicer because of special tools needed and everything screws and unscrews backwards
Customer: replied 2 years ago.
I do not see any water leaking inside the machine cabinet. The local shop did not mention anything about drum bearing frozen. The motor would not turn so they said the motor was bad. Why would they have made the same diagnosis?
Expert:  Appliance Tech Larry replied 2 years ago.
the motor would not turn if the bearings are frozen because it can not turn the tubs, the water may not be a drip as much as a mist because it would be throwing the water as the drum spins, the bearings is the problem, i have seem this many times before and not just on maytag
Expert:  Appliance Tech Larry replied 2 years ago.
i see you have not press the accept button yet and I'm about to go off line so if you still have questions please ask now ,,, thanks
Customer: replied 2 years ago.

I can turn the drum by hand from under the cabinet. The old motor shaft does not turn by hand. I can't believe the local shop would miss the drum bearing being bad.

Customer: replied 2 years ago.
I can spin the drum from under the cabinet by hand fairly easily. The old motor shaft turns very hard. I am not convinced the bearings are the problem. The local repair shop is a very good service shop and has fixed other appliances for me. I can't believe they would mis-diagnosis the problem
Expert:  Appliance Tech Larry replied 2 years ago.
remove the belt and set to spin and turn on, tell me if the motor runs then
Customer: replied 2 years ago.
the motor spins with or without the belt in the spin cycle.
Expert:  Appliance Tech Larry replied 2 years ago.
but with the belts off and turned on does it run or just hum?
Customer: replied 2 years ago.
when I ran the spin cycle it ran. I put both belts on and started the final rinse cycle. It ran and did not hum
Expert:  Appliance Tech Larry replied 2 years ago.
so it will run now with the belts on?
Customer: replied 2 years ago.
it will run with both belts on. I just started a regular cycle.
Expert:  Appliance Tech Larry replied 2 years ago.
if it quits then the bearing will have to be replaced and the service place you are bragging about was charging what it would cost to tear it down and put in the bearings and seals, the brand new motor only cost about $151 and between the motor and labor it would cost between $200 and $225 so they were trying to get to you when wanting to charge $420 for just the motor

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Appliance Tech Larry
Appliance Tech Larry
Appliance Technician
19181 Satisfied Customers
Over 35 years of in home appliance repair and service