Hi my name isXXXXX will try and help you with your issue.
First make sure the water is turned on to the unit, it could be a bad inlet valve on the washer or the screens on the hoses or at the valve could be plugged up.
I would disconnect the hoses at the unit and turn the water on to verify water to the unit,
Check each valve inlet and make sure they are not plugged and also disconnect the other end of the hose to the house water and see if that end may have screens also. Either end or both could be plugged.
If there is water to the unit then the valve is bad and would need to be replaced.
PART NUMBER: 21001932 this is the part number for the valve if it is needed
ok thanks,, i did look to make sure the screens were clear and that the water was on each value before I hooked the hoses - I purchased "one way" hoses with some kind of shut off incase of a water issue,but I double checked that I put those on correctly too and I did...I guess it's the valve - can you tell me approx how much those valves would be to purchase?
You know I have had issues with those hoses, they call those anti flood hoses.
The hoses themselves could be blocking the water flow when the valve opens
should I try the old hoses first before I buy the part?
The valve inside the hose senses a flood or leak and may be shutting off the water
Yes that is what I would do, I don't trust thoses hoses on washers
The valve would cost around 35 dollars
ok thanks...I'll do that right now - thanks for the tip
and I appreciate the help on the part price too - sometimes when a girl comes in - they'll double the price on me! :-(
Your welcome, please remember to press the accept button and leave a comment, if you need further assistance just let me know, thank you and have a great day,.
That price was from sears parts direct
partselect, appliance parts pros, and appliance zone are other sources
or type in appliance parts in your browser to bring up your local listings
thanks again. I will contact you if I have another question