Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi my name isXXXXX can help you with your issue.
The drain in the freezer is plugged and frozen, to fix the issue, the drain trough inside the freezer that is behind the rear wall and under the coil needs to be cleared and flushed.
Once the drain is clear and the condensate can be properly drained that will solve the water dripping problem.