How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AnthonysTV&Appliance Your Own Que...
AnthonysTV&Appliance
AnthonysTV&Appliance, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9830
Experience:  25 Years of Appliance and Refrigeration Repair
34633555
Type Your Appliance Question Here...
AnthonysTV&Appliance is online now
A new question is answered every 9 seconds

My Samsung front load washer makes a loud squealing noise for

Resolved Question:

My Samsung front load washer makes a loud squealing noise for just a second or two while the spin cycle is starting. What could be causing this and can I fix it myself?
Submitted: 5 years ago.
Category: Appliance
Expert:  AnthonysTV&Appliance replied 5 years ago.

AnthonysTV&Appliance :

What is the model number?

Customer:

WF350ANW/XAA

AnthonysTV&Appliance :

This unit is a DIRECT DRIVE there is no belt

Customer:

Ok

AnthonysTV&Appliance :

what kind of squeel do you hear?

AnthonysTV&Appliance :

loud ?

AnthonysTV&Appliance :

screechy?

AnthonysTV&Appliance :

how long?

Customer:

Yes, very loud and screechy for just a second or two. When the spin cycle is spinning up. Once it's spinning there is no noise.

AnthonysTV&Appliance :

sounds like a bearing issue is just starting

AnthonysTV&Appliance :

let me do research on this iwill get back to you

Customer:

ok thanks

AnthonysTV&Appliance :

This model has a history of drain pumps being noisy do you hear the noise when the pump first starts?

AnthonysTV&Appliance :

or do you feel its related to the speed of the drum

Customer:

I guess I have a hard time believing a pump could be this loud.

AnthonysTV&Appliance :

is there any way you could record the noise and upload a file?

AnthonysTV&Appliance :

I cant hear it and you are in front of it

Customer:

yeah I'll try, may take a bit though.

AnthonysTV&Appliance :

it would help alot!!!!

Customer:

I don't see where to upload the file?

AnthonysTV&Appliance :

try the paperclip or try mediafire or other free service and send me the link or email [email protected]

Customer:

http://www.mediafire.com/?kv4iqtevqc53kop

AnthonysTV&Appliance :

Definatly not the pump

AnthonysTV&Appliance :

How long have you had this machine?

Customer:

about 3 monhts

Customer:

months

AnthonysTV&Appliance :

ok you are under factory warranty the first question i have to ask has it been doing this from day 1?

Customer:

not sure about day 1, but definitely since early on

AnthonysTV&Appliance :

Most of these have shipping bolts in back make sure they have been removed

AnthonysTV&Appliance :

if not remove them

AnthonysTV&Appliance :

if you dont see any then your tub bearings are bad

Customer:

Yes they're out

Customer:

ok

AnthonysTV&Appliance :

the cost of this repair will exceed the cost of the washer

AnthonysTV&Appliance :

Exercise your warranty

Customer:

Wow. Ok

AnthonysTV&Appliance :

Thanks for using JA

Customer:

Thank you!

AnthonysTV&Appliance :

Press the green "Accept' button and have a great night

AnthonysTV&Appliance and other Appliance Specialists are ready to help you