How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

WE ATTEMPTED TO START OUR KENMORE ELITE QUIET DISHWASHER AND

Resolved Question:

WE ATTEMPTED TO START OUR KENMORE ELITE QUIET DISHWASHER AND THE PANEL IS TOTALLY "DEAD"...THERE IS ELECTRICITY....WE HAVE NOT HAD ANY ADVANCE WARNING OF A PROBLEM...?????
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

can you open the door and look on the side wall and get me the full model # ? thanks Bryan

Customer: replied 5 years ago.
XXXXXXXXX
Expert:  Bryan replied 5 years ago.
you will have to resend that with a space between each # XXXXX didn't come through.
Customer: replied 5 years ago.

 

7 9 6 8 4 1 1 5 4

 

These numbers are embedded in stainless on side of door...there are no other numbers or model #s noted?????

Expert:  Bryan replied 5 years ago.
that # XXXXX't come up. are you sure theres no tag inside the dish washer? is this an American unit ?
Customer: replied 5 years ago.

found it on top....mod# XXXXX 6 5 - 1 6 4 6 4 3 0 0 thanks!

Expert:  Bryan replied 5 years ago.
okay great , if your getting power to the unit the problem is the thermal fuse. this is located on the control board in the control panel. here is a link to the part and theres a video there that shows you how to test this with a multi meter if you have one, http://www.repairclinic.com/PartDetail/Thermal-Fuse/8193762/959376?modelNumber=665.16464300#repairHelpVideoTabs thanks and best wishes, Bryan
Customer: replied 5 years ago.

Is the control board difficult to get to?

Expert:  Bryan replied 5 years ago.
no heres a video on how to get to the control board. http://www.repairclinic.com/PartDetail/Main-Control-Board/8564542/1060952?modelNumber=665.16464300#repairHelpVideoTabs hope this helps, thanks Bryan
Customer: replied 5 years ago.

Thanks Brian! Appreciate the help!

Expert:  Bryan replied 5 years ago.
your welcome. thanks, Bryan
Bryan and 2 other Appliance Specialists are ready to help you