Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.
can you get us the full model # ?
Model Number PSHF6RGXCDWW
There most definitely is. Apparently ice cubes melted, the water ran down, and then froze again.
Do I need to do this in the freezer section only, or in both the freezer and the 'fridge sections both?
One more little detail... the in-door water dispenser seems to have stopped working at about the same time.
(I will remember to hit "accept" when my problem's solved -- no worries. You've been very responsive so far!)
yes -- dispenser stopped at same time, it seems (coincidence?). Freezer only - got it. Haven't noticed any clikcing, no.
Incidentally -- I have to leave for a while. I will deal with this in a few hours when I get back. Will you still be available?
OK, yes. All iced up.
So I melted all the ice, and I'm letting it all dry out. Anything else?
Question 1: We have two 10-year-old kids. It's very likely that one of them left the freezer door cracked open, and nobody noticed it for as much as 12, even 24 hours. Could that have caused the meltdown in the ice cube tray, which then caused the icicles and frost?
Questions 2: Would all of this have affected the refridgerator side as well?
Question 3: How much should I expect to pay for the thermostat?
Question 4: Is it easy to replace on my own?
oh yes that may have caused the issue, the thermostat is about $32.00 but if you want you can wait before ordering it to make sure it wasn't just left open that caused it. if the frost builds back up replace it. and yes it would affect the fresh food section, all the cold comes from the freezer and if its clogged theres no airflow to the refrigerator section. I had some things come up today unexpectedly and need to go out, I'll be back in a little bit if you have any questions. thanks Bryan
P.S. you can replce that yourself if needed