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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I BOUGHT A 2006 mAYTAG WASHER AND DRYER SET (NEPTUNE) NEW.

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I BOUGHT A 2006 mAYTAG WASHER AND DRYER SET (NEPTUNE) NEW. i HAVE ALWAYS HAD A PROBLEM WITH BLACK (LIKE TAR) AROUND AND ON THE RUBBER AROUND THE DOOR. i HAVE TRIED ALL KINDS OF CLEANERS TO REMOVE IT. i HAVE FOUND NOTHING THAT WILL WORK. cAN YOU HELP SOLVE THIS PROBLEM?
Hello,

There is mold on the boot on the washer is that correct?
Customer: replied 5 years ago.
yES , BUT MORE LIKE TAR THAN MOLD, ALSO FRIENDS HAVE HAD SAME PROBLEM
Yes its actually a common issue on these units. You will first need to replace the boot to start fresh you wont be able to get the mold off. Once the boot is replace always leave the door open when your done using the machine. That will let the moisture inside dry. Next at least twice a month wipe the boot down with a clorox rag. Every 6 months run a front load washer cleaner through the unit like affresh. Doing those steps will keep it from coming back.
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