Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.
This should be a model number under the lid on the washer can you see if there's one there? It's difficult to look at these until we know which model it is. Thanks, Bryan
I'll have the installer check on Saturday. I assume that the installation instructions describe how to do this. Hopefully that will solve the problem.
I'll let you know. thanks! Rich