How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask gst85 Your Own Question

gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
51919146
Type Your Appliance Question Here...
gst85 is online now
A new question is answered every 9 seconds

IHAVE A FRIGIDAIRE PLEF489CCG AND THE BOTTOM ELEMENT WONT HEAT

Customer Question

IHAVE A FRIGIDAIRE PLEF489CCG AND THE BOTTOM ELEMENT WONT HEAT
THE TOP ELEMENT GETS WARM BUT NO ABOVE 185 BOT ELEMENTS HAVE THE SAME POWER BUT BOTTOM WONT HEAT THE CONTINUITY IS GOOD BUT NO WAY TO TEST THE AMP LOAD
Submitted: 2 years ago.
Category: Appliance
Expert:  gst85 replied 2 years ago.

gst85 :

hi

gst85 :

what will it shut off after it gets to 185?

Customer :

hello

Customer :

no it won't go above 185

gst85 :

ok will it shut off?.or just stays at 185?

Customer :

it just stays at 185

Customer :

both elements are receiving the same voltage and the bottom won't heat but the top will heat slowly but won't go above 185

Customer :

the continuity is the same on both elements

gst85 :

ok now this can only be two things that would cause this.one is the temperature sensore that is no faulty.or the actual oven control board

gst85 :

this is usually the temperature sensor.i recommend that it be replaced

Customer :

how do you check the sensor

Customer :

i will try it on broil to see if it the sensor

gst85 :

ok take your time.

Customer :

the broil gets hotter if you turn the oven on you can here the contactors turning on and off but the bottom element wont heat at all

gst85 :

ok how you tested the heater element for continuity?

Customer :

both elements are getting the same voltage but the top cycles between 110 on one leg to 110 on both the bottom pretty much stays at 110 on both legs

Customer :

yes both have continuity

gst85 :

but wont get past 185 correct?

Customer :

my wit said it got to 225 after being on for 1.5 to 2 hours

Customer :

Wife

gst85 :

ok i would say to replace the temperture sensor

gst85 :

if you going to replace it yourself i can provide you with a part number if youd like?

gst85 :

are you still with me?

Customer :

yes

Customer :

it says 17% of the time its the temp sensor and 72% of the time it is the heating element is there any way to check the element

gst85 :

are you using a digital multi meter?

Customer :

no its at work but i can bring it home thursday

gst85 :

you should receive 1000 t0 1100 ohms of resistance

Customer :

ok will have to wait and check that

gst85 :

check the temperature sensore as well

gst85 :

that would be it.good luck to you

gst85 :

if i have been heloful pressing accept is how i get paid.

gst85 :

helpful

gst85 :

do you have any other questions for me?

gst85 :

are you still out there?

gst85 :

im not sure what happened.im going to stepoff this chat for the night.remember to press accept before you go

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
gst85
gst85
3969 Satisfied Customers
i have over 15 yrs experience in home appliance repairs and installs