Hi, i'll be glad to help you with the issue you are having, is the noise only while agitating or does it make it also while spinning???
Only while agitating
can you smell any burnt rubber?
No--nothing like that
ok then the squeaking noise is coming from the rods which the part of the machine that keeps the tub in balance
A: you can try to grease them up and see if that resolves the issue
B: you can replace them, which can be not that hard if you are handy
which option would you like to go with?
How do I grease these rods?? I have no Idea how to do any of this. Would my super know how to do this? Where are the rods located?
yes i'm pretty sure he will be able to do it
So it doesn't sound all that serious?
all you need is a high temperature grease and small flat head screw driver
And the rods are located...where, exactly?
with the screw driver you will remove the front panel of the unit, by inserting the screw driver on the op of the panel where it has a clip and pushing that clip in
And I will see these rods?
there's two clips one on each side of the top in the front panel push both in and the panel will release
the rods are on each side of the drum, can't miss them
they are a long bar of iron that has a plastic piece on the bottom
Okay--I will try this. But the situation isn't serious?
if you operate the machine without that front panel, you will be able to pin point the noise and correct the issue
Okay--will try that--but serious or not serious?
well if the rods are broken or bad it is, since the unit is working out of balance
and could damage something more serious
So then it sounds as if I should have a repairman do it, since I wouldn't even know what that looks like or what to do if they are bad or broken.
well if i was you i would check it out first, and see if they need grease a diagnosis call from a repair tech is a minimum of $70.00 and most of the time they will tell you that they need to be replaced
just to make a living... so by the end of the repair you are looking at $200
Okay--I'll try to do this myself with the super's help.
Thanks for allowing me to help you with your issue and please don't forget to click the accept button so i can get compensated...
Hi,Welcome to Just Answer, My name is XXXXX,X XXXX forward to helping you today.
you have already accepted the other techs answer so you will need to get a refund on that and I can help you. if you click this blue link it will take you to diagrams, the clips are # XXX on the diagram, http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5555251 they are about 3 inches in from each side between the top and the front panel. let me know if you get the front off.