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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9890
Experience:  Appliance tech 4 years
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We bought a house that has this has this wonderful oven, the

Customer Question

We bought a house that has this has this wonderful oven, the best I have ever had.

Whirlpool, Accuake, self cleaning digital display. Modle # XXXXX Serial #XJ1701105
I set the oven for cleaning, waited to turn off when it told me to. Now the temp of the oven will not go above 350 no matter what I do. I reset the oven to clean again thinkng maye I did something wrong. It still will not go above 350, We do not have any dealers in the area to tell us what to do and they are charging $60.00 - $80.00 just to come out to our home. Can you give us an idea what is wrong and can we order the part and fix it ourselves? We have several Whirlpool appliances, new dishwasher, and one refrigator.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Man replied 2 years ago.
Hello. Thank you for choosing Just Answer. I will be helping you with your question today. If you select broil does it get hotter then 350?
Customer: replied 2 years ago.
broiler shows 500 wheh used, seems to be working
Expert:  Appliance Man replied 2 years ago.
when you turn on the oven to bake does the display go higher then 350?
Customer: replied 2 years ago.
no , when I try to raise the temp it only goes down from 350 in temp, if I try to lower the temp it also goes down from 350
Expert:  Appliance Man replied 2 years ago.
You have a bad touch pad and need to replace it.
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9890
Experience: Appliance tech 4 years
Appliance Man and 6 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
is it some thing we can replace? about how much does it cost?
Expert:  Appliance Man replied 2 years ago.
I would recommend a tech. The repair will cost about 300.

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