Hello my name isXXXXX will be assisting you with your problem today. Lets get started.
sounds like you have a bad thermostir
it is probably one in the frezzer side probably the one towards the bottom
What do I tell tech?
um to check the ohms of each thermoster
Do you have any idea of what temps should normally be inside the freezer and refrig boxes when set at a normal range?
37 in the frige and 0 in the frezzer
My refig cannot get below 40 while the freezer is all over the place from -20 to +30.
yes it sounds like a bad thermostir
Is a thermostir same as thermostat or something different?
kinda it a part that takes the tempture readings and tells the control board
Will that part be located inside the freezer compartment or somewhere else?
there are 2 of them in the frezzer and one or 2 in the frige side
Can technican check out the thermostir and replace if needed without clearing the freezer or should I get it cleared now so he can check it?
clear it out
the back panel in the frezer has to come off
OK - appreciate the help. that's all I: have