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Do you know what F24 fault code is?
F24 is an error code for a water pressure fault
have you recently changed the water filter/
just saw the descriptuon
We changed the filter to try to fix the error. Do we have to reset somehow?
try removing the filter again, but this time before you do turn the water supply to the ref off
ok we will try that now.
then after changing the filter try to blead the line by getting water at the door. at least four glasses worth.
this will let any air that has gotten into the line from changing the filter to escape.
if the error code is still on the machine after changing the filter again you will have to hit the filter button for at least ten seconds on the door. this will reset the computer and error code
the tech sheet for this machine is under the right hand side top hinge cover. you could find the tech sheet and look through the error code to see what they recommend from there.
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Ok. My son said he did turn the water off the first time but we have done that again. We have run about 2 litres of water through. I am not sure which is the filter button as the only pictures are a cup, 4 horizonal lines and left and right arrow.
Pretty sure we bought it just before christmas 2 years ago?
There is also a picture of a spanner on the bottom right hand side of display panel
We have taken both hinge covers off and no tech sheet unfortunately
No just F24.
I had a look on another website and it says the door handle is loose. Seems a bit bizzare but we are looking at that now.
Ok. The handles were loose. We have tightened them but still have same problem. F24 error code is on display on the left hand side and a flashing spanner is on the right. When we open the doors it beeps???
We have tried turning it off at power but this doesnt work either.
The water dispenser is on the right hand door
Alarm only goes off when doors opened
Ok. When we do that it comes up with off on the left side and a sphere appears above the spanner on the right. As soon as we open the door, alarm goes off and f24 code reappears.
If we do it again it comes up with on etc
Hi Jon. still trying to work out problem. Looked at manual thanks but it doesnt say anything about the f24 fault that I can see.
I think we may need to get a tech out
Mmm. ok. My son is a plumber and we have checked the lines
Water is being dispensed ok
But possibly the ice is not working
The ice drawer was emptied last night but doesnt seem to be refilling. The water is dispensing ok through the door. Could it be that the lines into the freezer area are frozen??
the error was happening before we replaced the filter.
We replaced the filter to try to fix the error
Ok. We might try defrosting
Ok we will defrost over night and see what happens.
Ok. Sounds reasonable.
Ok thanks for your help