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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73357
Experience:  9+ years being an appliance technician with factory training.
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Whirlpool washer. Top loading lid locked. How to unlock?

Resolved Question:

Whirlpool washer. Top loading lid locked. How to unlock?
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Unplug the washer for 60 seconds to see if it unlocks. If not, then the top panel just needs to be removed and the latch assembly replaced OR if it's full of water it won't unlock either. You'll need to tip the the washer backwards and unplug the unit so you can get under the washer. The drain pump is mounted to the back of the washer under the tub. It will need to be removed to check for any blockages. If you find nothing, then drain all the water out and try the washer again. If drains out and it still won't unlock, then the latch will need to be replaced.

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