Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

The water outlet on my refrigerator door does not work but

 
MRANSWER's Avatar
  • Answered by:MRANSWER
  • Home Appliance Technician
  • Positive Feedback: 92.9 %
  • Accepted Answers: 4231
Verified Expert
in Appliance

Recent Feedback

Positive
Thanks wish I would have gotten you the first time. Would have saved $160.
Positive
Great with newbies...
Positive
Quick concise answer.
Positive
Helps to have information from the manufacturers on what they've done. Sadly,...
Positive
helps if you asks the right question expert did fine job
Positive
Thanks for prompt and helpful information. I was able to resolve my problem.
Positive
I appreciate the honest answer.
Positive
Waiting now for a part. Thx B
Positive
Was concise but would prefer a bit more advice on how to turn the pump cover

Customer Question

The water outlet on my refrigerator door does not work but the ice maker does. Also, carrots and other vegetables are freezing in my hydrator drawer. Any ideas as to what's causing these problems?

Thanks!

 

Optional Information:
Make: Profile
Model: PSC23SGNA BS

Already Tried:
Held the water trigger bar for 2 mins as suggested in manual.

Submitted: 456 days and 1 hours ago.
Category: Appliance
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  MRANSWER replied 456 days and 1 hours ago.

The water line has frozen either in the door or in the fridge. The fridge is getting too cold if your food is freezing, so set BOTH the freezer and Refrigerator to a warmer setting. All the cold air comes from the freezer, so if it is too cold you will have food freeze at the bottom since the temperature sensor is at the top- cold air falls, so the bottom always gets colder than the top. It will take a few days for the line to thaw out once the temps are changed. IF this makes no difference then further investigation will be needed, but why make something that could be a simple cure complex unless it needs to be.

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 92.9 %
Accepts: 4231
Answered: 1/6/2012

Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS

Ask this Expert a Question >
 
Tweet

10 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
i have a 48 inch kitchen aid hood model KWCU380JSS1 One of 3/28/2013
Hi...So I bought an amp probe to go with my fluke,...but I 3/28/2013
my LG microwave has stopped heating. model # XXXXX It 3/27/2013
Model #KUDT03STSS0 Kitchenaid Dishwasher is just flashing random 3/27/2013
My freezer is producing ice cubes that are hollow. In addition, 3/27/2013
Have 2008, 25 cf bottom freezer, model: GX5FHTXVBOO; S/N: KW1905639. Just 3/27/2013
when baking the oven goes to e2 f3 3/27/2013
Kenmore elite bottom freezer refrigerator model(NNN) NNN-NNNNis 3/27/2013
My microwave keypad will not function. The light works but 3/26/2013
my front load washer is making a loud noise when on spin cycle, 3/26/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
186 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC