Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

i have a ge tfx20rjl refridgerator. i replaced the water pump

 
Kelly's Avatar
  • Answered by:Kelly
  • Appliance Technician
  • Positive Feedback: 98.2 %
  • Accepted Answers: 5200
Verified Expert
in Appliance

Recent Feedback

Positive
Five stars! Saved me a bunch of money by finding me a replacement part for a...
Positive
This was a new experience for me but I'm convinced of it's value. Once Kelly and...
Positive
Thanks, Kelly, I'm not sure I want to risk the replacement. How difficult would...
Positive
Sweet! It works! Thanks Kelly!!!
Positive
Very helpful and prompt with his responses.
Positive
He was totally correct. Nice!
Positive
Kelly did a great job and responded quickly to my request. He linked us to a...
Positive
Thanks Kelly.
Positive
Thanks Kelly. You diagnosed the problem. I ordered the part, installed it and...
Positive
Thanks Kelly, while I have not delved into the resolve to this point, this is...

Customer Question

i have a ge tfx20rjl refridgerator. i replaced the water pump for the ice maker and it will not push water to the ice maker. i have continuity to the wires but when i hook them up to the pump theres no continuity. is there a relay that controls this or another issue

 

Optional Information:
Make: ge
Model: tfx20rlj

Already Tried:
replaced water pump for ice maker

Submitted: 464 days and 10 hours ago.
Category: Appliance
Value: $34
Status: CLOSED
Picture
Expert:  Kelly replied 464 days and 10 hours ago.

Hi, thanks for using JustAnswer.com. Please remember, I do not get paid for my time and expertise until you accept. The voltage that initiates the water fill comes from the icemaker control head. If you have verified the wires are okay and the valve has been replaced, you may have a faulty icemaker control. Is the water line from the valve to the icemaker clear? Remove the water line from the valve and blow thorough it, let me know what you see.

 

Kelly

Customer replied 464 days and 10 hours ago.

all lines are clean.the continuity im getting in the wires is around 14vac then nothing when i hook them to the pump

Picture
Expert:  Kelly replied 464 days and 10 hours ago.

Okay, so the wires to the icemaker are likely good. How long has the new valve been hooked up? The icemaker will only apply power there about once every 3 hours and then only for about 7 seconds. Are you allowing enough time for it to cycle?

Customer replied 464 days and 10 hours ago.

i just hooked it up but im wondering why theres no juice to the wires while it is hooked up,but there is when i unhook them

Picture
Expert:  Kelly replied 464 days and 10 hours ago.

That voltage you are reading is referred to as "phantom voltage" and will go away when a load is connected. This is normal and why any voltage measurements should be made with load applied, in most circumstances.

 

 

 

Clicking the "ACCEPT" button will NOT close this question. Once you accept, you may refer back to this thread, AT NO ADDITIONAL CHARGE, until your problem is resolved! Also, please leave positive feedback after you accept, this is important!

Customer replied 464 days and 10 hours ago.

so i should leave it alone for awhile to see if it will eventually work.if not then what do i need to do.

Accepted Answer

Picture
Expert:  Kelly replied 464 days and 10 hours ago.

Yes, just leave it for a few hours and you should be in good shape. You can post back if you have further problems at no additional charge once you accept.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 98.2 %
Accepts: 5200
Answered: 1/5/2012

Experience: Highly accurate diagnostician with over 30 years experience!

Ask this Expert a Question >
 
Tweet

3 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I you still answering questions re Freezers? I have model 4/9/2013
I have a KitchenAid refrigerator, model number KSF26C6XYY, 4/9/2013
is this free? 4/9/2013
I have a Maytag front load washer that stops and shows a 3E 4/8/2013
Hello! Got an unresponsive 665.17572202 Kenmore Elite dishwasher 4/8/2013
My Whirpool washing machine Model# XXXXX Serial# XXXXX 4/8/2013
Maytag gas dryer Model LDG8706AAE - takes 3 to 4 hours to dry 4/8/2013
I am so frustrated as six months ago I purchased a new Kitchen 4/8/2013
We have a Gold side by side, with an in-door ice maker. My 4/8/2013
how to set the clock on Thermador CMT127NPRS Oven 4/7/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
82 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC