Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.
Do you have a model number?
There is a way to test that if your husband can open the control panel, of course unplug the oven first let me know if he has tools probably just the screwdriver or a one quarter wrench nut driver.
- Disconnect power to the range.- Gain access to the back of the ERC (electronic range control, or "clock"). - Unplug the touch pad ribbon connector from the ERC. This will be a flat wire about 1 ½" to 2" wide.- Make sure everything is clear and will not short out when power is turned back on. Replace any covers removed to gain access to the ERC
you're looking for the ribbon that runs from the keypad to the control board, it's like a computer ribbon flat and plugs into the board, unplug that from the board and turn the power back on after about 10 min.. If the F7 comes back up then the clock is bad if it doesn't the keypad is bad, in other words the F7 could be a shorted keypad or the ERC which is the clock. Try that let me know, thanks, Bryan
PS I have a feeling it's going to be the touchpad but just let me know.
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