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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73400
Experience:  9+ years being an appliance technician with factory training.
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Customer Question

control panel flashing F11, what does that mean as washer not working right
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

F11 means that your main central control board (CCU) and the motor control board (MCU) are not communicating with one another properly. The motor control board is located under the tub mounted to the floor of the washer. The CCU is mounted under the top panel of the washer and is the part with about 100 wires going into it. You'll want to remove the top panel and the lower front panel to check the wire connections and make sure they are all secure. If everything looks good, then you just have to guess which control board you want to replace first, either the MCU or the CCU and the problem is that there is no way to test and determine which part is faulty so it's just a guessing game.