I am not a refrigerator technician. I am just a woman that is pretty handy and looking for something to do at 4:00AM. First of all, the screws were not in the places you told me to look. To get the bottom of the freezer off, I would have to remove the door to the refrigerator and the front panel. I have an ice maker that would also have to come out. And the diagram you sent me scared me half to death. I felt that if I continued with the project I would end up with a bunch of parts and no refrigerator. I thought there would be a way that I could just use a blow dryer down a certain hole or something simple like that. Is there any other way, like the blow dryer, to be ble to do this?? Also, I shoved an extention cord (minus the prongs) up the drip hose and it went almost all the way to the freezer. Any more suggestions???