How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AnthonysTV&Appliance Your Own Que...
AnthonysTV&Appliance
AnthonysTV&Appliance, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9830
Experience:  25 Years of Appliance and Refrigeration Repair
34633555
Type Your Appliance Question Here...
AnthonysTV&Appliance is online now
A new question is answered every 9 seconds

I have a Kenmore Model No. 110.26954690 90 series washing machine.

This answer was rated:

I have a Kenmore Model No. 110.26954690 90 series washing machine. The agitator quit suddenly. When I shut off the machine and started it again, it agitated briefly and quit once again. It sound as if the motor is working but isn't driving the agitator. Is this something that can be done DIY?

AnthonysTV&Appliance :

Replace the motor coupler

Customer:

Does that come from the bottom or the back?

AnthonysTV&Appliance :

http://www.appliancepartspros.com/partpic/Z3BqLjBfZ2xfYTM1NzU4Mi9MUFcvc290b2hwdHJhcC8%3D.jpg

AnthonysTV&Appliance :

Full Size Image

AnthonysTV&Appliance :

This machine has a wrap around shell

Customer:

How is it removed then?

AnthonysTV&Appliance :

remove the console pop the 2 clips and the shell will FALL OFF

Customer:

OK. I'm completely unfamiliar with washing machines. I've been know to take a lot of things apart and reassemble them, but this is new to me. I need a little more direction. Is the console the top part where the controls are?

Customer:

OK. Looking at vid now

Customer:

OK that's easy enough.

Customer:

The coupler looks relatively easy to replace. But, since it's the holiday weekend, I won't be able to do anything til Tuesday probably.

AnthonysTV&Appliance :

This one will give youi the whole procedure

AnthonysTV&Appliance :

yes its pretty easy

Customer:

There's a great appliance place in town. They should be able to get the parts for me. Is there a part number on that?

AnthonysTV&Appliance : (NNN) NNN-NNNN Thanks for using JA
Customer:

Do I get to contact you back if I get stuck in the process?

AnthonysTV&Appliance :

or 285753A

AnthonysTV&Appliance :

if you like the 2cd video is pretty thorough

AnthonysTV&Appliance :

just come back to the link

Customer:

Are those part numbers interchangeable?

AnthonysTV&Appliance :

yes

Customer:

So it's all 3 pieces?

AnthonysTV&Appliance :

yes

Customer:

Will I be able to tell where the couplers go?

AnthonysTV&Appliance :

Watch the second video

Customer:

OK. Will do. I just won't be able to do anything til at least Tuesday.

Customer:

I will watch the 2nd vid. But, because of the holiday weekend, I won't take it apart and have it in the way for the whole weekend.

Customer:

Is this the link: http://www.eanswer.com/appliance/619q8-kenmore-model-no-110-26954690-90-series-washing-machine.html

Customer:

or is it this one: http://www.eanswer.com/profile.aspx?PF=34633555

AnthonysTV&Appliance :

the top one is the link to the question

Customer:

Are these parts easy to get?

Customer:

I bought the set new, and this is the first time there has ever been a problem. I guess that's pretty darn good.

AnthonysTV&Appliance :

Yes they are very common at any appliance parts store This is the equiv of a belt ..................................Thanks for using JA Please press the green Accept button if I have helped you and have a great new year!

Customer:

Happy New Year to you too!!

AnthonysTV&Appliance and other Appliance Specialists are ready to help you