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gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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Kenmore electric wall oven - model no. XXXXXXXXXX Door locked

Customer Question

Kenmore electric wall oven - model no. XXXXXXXXXX Door locked up after cleaning. Now got door open and oven does not heat. Push on bake, set temp, oven comes on for a few seconds and then starts to beep . Code -F3- comes on. I have no manual and don't know what to do. Any help?
Submitted: 2 years ago.
Category: Appliance
Expert:  gst85 replied 2 years ago.

gst85 :

hi are you available?

Customer:

yes

gst85 :

the error indicates that the temperature sensor is faulty

Customer:

what do I need to do about this?

gst85 :

replacing it will fix your problem

gst85 :

are you a handy person?

Customer:

Yes, can I buy this -- it is actually two wall ovens, same kind and both have done the same thing.

gst85 :

yes you can .may i have the full model number only please.

gst85 :

if you do not have it i can still help you

Customer:

Model no. XXXXXXXXXX /p>

gst85 :

Oven sensor


Manufacturer Number WB20X136.www.searspartsdirect.com ,or www.appliancepartspros.com.

gst85 :

do you have any other questions youd like to ask me

Customer:

Can we get a manual for the ovens?

gst85 :

those two sites that i work with usually offer manuals that you can purchase from.

gst85 :

www.partselct.com.here another site that you can try as well

Customer:

OK thank you very much!

gst85 :

your welcome

gst85 :

pressing accept is how i get paid

gst85 :

i wish you a happy new year

gst85 :

www.partselect.com

gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience: i have over 15 yrs experience in home appliance repairs and installs
gst85 and 4 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
The second answer said it might be the microcomputer not these parts. The parts are the wrong ones for these ovens and do not connect properly. Please let me know how to send these back to get a refund since I paid almost $400 dollar for them.
Expert:  gst85 replied 2 years ago.
hi,did you give the correct model number?
Customer: replied 2 years ago.
Yes all the numbers were correct. As I said, your other technician said it was unlikely that both ovens would have the exact same code so it might be the microcomputer. If this is so, what do I do about that? The wires inside are clearly burned and frayed and need replacing also. Do I just call a repairman now? If the parts are not correct I know I can get them refunded but I need to know my next step. Please advise.
Expert:  gst85 replied 2 years ago.
you should have no problem returning them.you may be better off calling an appliance tech

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