How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9596
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

my front load Kenmore washer wont go into final spin after

Customer Question

my front load Kenmore washer wont go into final spin after draining tub.
Submitted: 5 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 5 years ago.
May I get your units Model number to better assist you?
If you open the door in will be on the face frame of the unit.
Customer: replied 5 years ago.
970-C45192-30
Expert:  Whrlp Master Tech replied 5 years ago.
I can not find this model number can you look at it again !
Customer: replied 5 years ago.

model #

970-45192-30 Kenmore Eco-Cycle

 

Serial #XC64105741

Expert:  Whrlp Master Tech replied 5 years ago.
Are you in the U.S.?
Customer: replied 5 years ago.
nope Canada....bought unit at Sears Canada
Expert:  Whrlp Master Tech replied 5 years ago.

ok that is why nothing comes up in my U.S Data base .

is this a front load washer or a top load washer?

Customer: replied 5 years ago.

front load

 

Expert:  Whrlp Master Tech replied 5 years ago.
Ok And when it gets to the spin cycle it just shut off correct?
Customer: replied 5 years ago.
correct..after draining it turns slow left then right about 6 times and just before it goes into high speed spin it just clicks off.
Customer: replied 5 years ago.
Relist: Incomplete answer.
Expert:  Whrlp Master Tech replied 5 years ago.

sorry i was still trying to find a parts break down to give you a part number ,but still can`t find anything in U.S, data base for Kenmore .

ok if it is just going to spin and then just turns completly off .

You have an issue with the main control .

You can get that from your local Appliance parts Dealer , just take your model number with you , so they can look it up .