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my kenmore elite ultra wash dishwasher lights blink red when

 
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Customer Question

my kenmore elite ultra wash dishwasher lights blink red when i try turn it on. hitting cancel stops the blinking but it wont stay lit. help!

 

Optional Information:
Make: kenmore
Model: elite ultra wash

Already Tried:
nothing--the manual isnt very helpful

Submitted: 511 days and 2 hours ago.
Category: Appliance
Value: $34
Status: CLOSED
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Expert:  appliance Doc replied 511 days and 2 hours ago.

Hello, and thank you for using this service. I'll be helping you with your problem today.

Which light is blinking red exactly? And do you have a model number so I can better assist you? It should be located on a sticker around the frame of the dishwasher tub and can be seen if you open the door.

Customer replied 511 days and 2 hours ago.

model #665.1310

Customer replied 511 days and 2 hours ago.

the blinking lights are when i try to push normal or smart wash--those are the only two i have tried

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Expert:  appliance Doc replied 511 days and 2 hours ago.

Which light is blinking red exactly? The normal and smart wash lights? If you press any other buttons do they blink?

Customer replied 511 days and 2 hours ago.

now when i tried it again the normal wash light blinks, smart wash will now come on and stay lit but none of the other options will light up like pots and pans or china

Accepted Answer

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Expert:  appliance Doc replied 511 days and 2 hours ago.

ok you need to reset the control board. Press "high temp wash, heated dry, High temp wash, heated dry, high temp wash, heated dry, high temp wash, heated dry, high temp wash"

All the lights will go solid at which point you press cancel to reset the board.

**NOTE** if you don't have a "heated dry" button, use the "air dry" or "energy saver dry" button instead.

If the control board doesn't reset, then it will just need to be ordered and replaced because it's just shorted for one reason or another.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 94.8 %
Accepts: 47261
Answered: 12/21/2011

Experience: 7+ years being an appliance technician with factory training

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Customer replied 511 days and 1 hours ago.

as soon as we hit heated dry the normal wash button starts to flash and when we are done none of the other lights are lit.

 

we also have another question about cleaning the ultra wash filter--that is what we thought the problem was originally and we have never cleaned them in two years. we cannot get the wing nut off of the lower wash arm. is there a trick to removing that?

 
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