How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

the flourescent wont turn on when i slide out hood on GE JV930

Resolved Question:

the flourescent won't turn on when i slide out hood on GE JV930 hood vent. I've replaced bulb and starter
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

Okay this means your ballast is bad, here's a link to that part, clcik here

it's number 21 on this diagram, thanks, Bryan

Customer: replied 5 years ago.

I have that drawing from the GE site and felt like that was the thing to do. Can you tell from the drawing if it would be something that I could do myself or would I need to get a tech?

 

Expert:  Bryan replied 5 years ago.
It's actually up near the starter which is number 22 but you probably have to take the cover off #25 to get to it , the diagrams are vague on that and they are all different .
Customer: replied 5 years ago.
thanks, XXXXX XXXXX i can do that. Appreciate it!
Expert:  Bryan replied 5 years ago.
No problem, you have is helpful wonderful holiday season, please don't forget to press accept button if I've helped, thanks, Bryan
Bryan and 2 other Appliance Specialists are ready to help you