How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have an Amana Washing machine ( ALW880QAW ).I replaced the

Resolved Question:

I have an Amana Washing machine ( ALW880QAW ).I replaced the pump and belt as water was not being pumped out during the spin cycle.I tested the machine and it filled with water ,but it would not agitate,then I noticed a little smoke coming from or near the motor.I may have reconnected the wires on the capacitor wrong (it is the only thing that I think I did wrong.My question is if I did wire the capacitor wrong is my motor now shot or will a new capacitor rewired the correct way work.
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

I you sure the smoke is coming from the motor itself or could be the belt that's burning?, This motor just plugs in and it has the extra plug for the three speed part of the motor but you can't wire the capacitor backwards it doesn't matter which way the wires go on theres only two, and it doesn't matter which paid you put them on so if the motor is smoking and you sure that you need to check and make sure that your transmission is not locked up, this will cause the motor to overheat or the belt to burn, let me know if the smoke is actually coming from the motor or could possibly be coming from the belt the motor spinning and burning the belt up.

Customer: replied 3 years ago.
Hello Bryan,I just tested it again .The smoke wich has that ozone like smell is not coming from the belt.I can hear a click when the motor is supposed to start and then there is the smell and a little smoke.
Expert:  Bryan replied 3 years ago.
Okay and the Pulley turns okay the one in the center of the machine? You may have a bad capacitor which is what you smell like an old zone smell. That's usually with that is you can order new capacitor at the following link, http://www.repairclinic.com/PartDetail/Capacitor/40084501/793535?modelNumber=ALW880QAW I'm pretty sure this is gonna take care your issue from what you're saying, this capacitor is what starts the motor and if it's bad the motor doesn't get the boost it needs to start and the capacitor overheats and that's the smell you smell, thanks, Bryan
Customer: replied 3 years ago.
Hello Bryan,The motor worked fine before I replaced the pump and belt.The pulleys do turn .If it doesn't matter how the wires are attached to the capacitor ,then I guess that I didn't burn it out with the wrong wiring....I guess you are right and I will replace the capacitor.I can't get that smell out of my nose
Expert:  Bryan replied 3 years ago.
Yeah the capacitors the only thing that will give you that funny smell usually and it's coming right from that area, when these overheat the plastic on the capacitor kinda almost melts or gets real hot inside it's like when you melt these plasticly smell that funny smell so I would replace a capacitor before anything else, I don't see how you could have done any damage to it might have just been that with the new belt it grabs the pulleys much tighter and tries to spin the tub right from beginning which will strain the motor in capacitor more so I believe the capacitor has just weakened to the point where it's not able to start this motor quickly enough and get it going, thanks and have a great weekend and a happy holiday season, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 7 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11908 Satisfied Customers
15 yrs. experience as a certified appliance technician.